PRODUCTS RANGE
LOCAL CONSULTANTS
CARE CARPET
The very first step in carpet care is to indentify the type of carpet that you want to clean and maintain. Once this is established proper cleaning practices can be correctly applied.
REGULAR VACUUMING Vacuum lightly and frequently once
your new carpet is laid for the first couple of weeks to remove any lint,
stray fibres and factory dust. Continue to vacuum once a week to remove
any dust and particle build up. Timely removal of any dust and grit will
prevent some abbraisive damage to the carpet.
SPOT CLEANING Act quickly to avoid any spillage seaping into the carpet fibles. Dab the affected area with a damp cloth to soak up any liquids.
POWDER CLEANING Generally the power is applied to the carpet after vacuuming. The powder is massaged into the pile and the carpet is vacuumed again. It is not necessary to remove all the powder as it can help to reduce further soiling.
SPOT CLEANING Act quickly to avoid any spillage seaping into the carpet fibles. Dab the affected area with a damp cloth to soak up any liquids.
POWDER CLEANING Generally the power is applied to the carpet after vacuuming. The powder is massaged into the pile and the carpet is vacuumed again. It is not necessary to remove all the powder as it can help to reduce further soiling.

AEROSOL FOAM SHAMPOO Aerosol foam shampoo may be used for cleaning small areas. The foam is sprayed lightly on the carpet and worked in with a damp cloth,
sponge or brush. The carpet is vacuumed once the area is dry.
SHAMPOO CLEANING Shampoo machines are available for hire at many department and hardware stores, although we believe it's advisable to employ the services of a professional cleaner. With this method of cleaning, shampoo or detergent is released from a tank on the machine into a brush. With the action of the brush, the liquid is worked into the carpet pile. The residues can then be extracted. Shampoo cleaning refreshes and deodorizes the carpet and it also lifts the pile.
STEAM CLEANING Hot water extraction cleaning is generally recognised as the best way to re-vitalize and deep clean your carpet. As a general guideline, steam cleaning should be carried out at 18 month intervals, depending on the wear and use environment. Injection cleaning and extraction machines should only be used by a skilled professional. If not performed properly, a carpet can be over-wetted which can permanently distort the carpet pile and backing materials.
VACUUM CLEANERS AND CARPET There are two major types of vacuum cleaners: barrel cleaners and upright cleaners. Upright cleaners are particularly good as they usually incorporate a pile agitator such as a beater bar or revolving bristle strip that lifts the pile and facilitates the removal of dirt and grit. However, be careful with the agitator as over-use can damage the pile surface.
Barrel cleaners rely on suction removal only and most perform the task quite well. Some barrel cleaners now have power head attachments to agitate the pile in the same manner as upright cleaners.
Ensure the vacuum cleaner is kept in a sound mechanical condition and brushes are cleaned and replaced when worn out. Empty the dust collection bag frequently as the suction efficiency of the vacuum cleaner is reduced considerably even when the bag is half full.
Most cleaners now come with micro filter systems to ensure the fine particles (such as allergens) are removed and stay in the collection bag. If you are dust sensitive, make sure your cleaner has a multi filter and micro filter system. Ask your retailer what type of vacuum is best suited to your new carpet.
Information from Carpet Institute of Australia
SHAMPOO CLEANING Shampoo machines are available for hire at many department and hardware stores, although we believe it's advisable to employ the services of a professional cleaner. With this method of cleaning, shampoo or detergent is released from a tank on the machine into a brush. With the action of the brush, the liquid is worked into the carpet pile. The residues can then be extracted. Shampoo cleaning refreshes and deodorizes the carpet and it also lifts the pile.
STEAM CLEANING Hot water extraction cleaning is generally recognised as the best way to re-vitalize and deep clean your carpet. As a general guideline, steam cleaning should be carried out at 18 month intervals, depending on the wear and use environment. Injection cleaning and extraction machines should only be used by a skilled professional. If not performed properly, a carpet can be over-wetted which can permanently distort the carpet pile and backing materials.
VACUUM CLEANERS AND CARPET There are two major types of vacuum cleaners: barrel cleaners and upright cleaners. Upright cleaners are particularly good as they usually incorporate a pile agitator such as a beater bar or revolving bristle strip that lifts the pile and facilitates the removal of dirt and grit. However, be careful with the agitator as over-use can damage the pile surface.
Barrel cleaners rely on suction removal only and most perform the task quite well. Some barrel cleaners now have power head attachments to agitate the pile in the same manner as upright cleaners.
Ensure the vacuum cleaner is kept in a sound mechanical condition and brushes are cleaned and replaced when worn out. Empty the dust collection bag frequently as the suction efficiency of the vacuum cleaner is reduced considerably even when the bag is half full.
Most cleaners now come with micro filter systems to ensure the fine particles (such as allergens) are removed and stay in the collection bag. If you are dust sensitive, make sure your cleaner has a multi filter and micro filter system. Ask your retailer what type of vacuum is best suited to your new carpet.
Information from Carpet Institute of Australia
WOOL
A wool fibre carpet is warm in winter and cool in summer and is also naturally moisture resistant, recovering well from spills and handles wet cleaning easily. Wool carpet will also withstand wear and tear in high traffic areas such as hallways, lounge rooms and reception areas.
WOOL BLENDS
It is believed that 80/20 wool/synthetic is the optimum and most successful blend giving the most advantages of both fibres. The two yarns are spun together to give one fibre that can be used as a rugged and hardy flooring that is cheaper that its full wool cousin.
NYLON
This fibre is outstanding in its ability to resist high traffic wear and tear, resist loss of pile fibre and has a remarkable ability to recover from pile crush. It will retain its colour for an extremely long time and will resist stains as well as any covering.
SOLUTION DYED
This fibre is a synthetic fibre that is processed in a special way. The fibre is melted and a solution dye is added, then it is respun and cooled into a new fibre with the colour penetrating all the way to its core.
POLYPRPLENE (Olefin)
This fibre retains excellent wear and tear properties and is good in high traffic areas, it is highly moisture resistant making it great for spills and cleaning, has very low static buildup and resists stains and bacteria, greatly improving health risks.
CARPET MYTHS)
There is no shortage of myths when it comes to carpet maintenance. When in doubt contact the manufacturer for expert tips and avoid the following misconceptions:
BLEACH: Bleach is an extremely harsh chemical and it is difficult to remove from your carpet even though many fibers may be impervious to it. It gets trapped inside the fibres and will make that area prone to future spills and stains which over time will grow worse.
ONCE STAIN IS SET IT CAN'T BE CLEANED: This is silly. All carpets can be cleaned, it just takes different methods for different carpets. Once it is set in it will require a different method of cleaning, though it will still be able to be cleaned.
BLEACH: Bleach is an extremely harsh chemical and it is difficult to remove from your carpet even though many fibers may be impervious to it. It gets trapped inside the fibres and will make that area prone to future spills and stains which over time will grow worse.
ONCE STAIN IS SET IT CAN'T BE CLEANED: This is silly. All carpets can be cleaned, it just takes different methods for different carpets. Once it is set in it will require a different method of cleaning, though it will still be able to be cleaned.

back to top
CARPET MAINTENANCE PROGRAM EXAMPLE
| ALL AREAS | Remove spots | Daily |
| EXTERIOR ENTRANCES | Change entry mats | Weekly-monthly |
| ENTRY AREAS | Vacuum | Daily or as required |
| Pile Lifting | 3 - Monthly | |
| Surface cleaning and area touch-up | 6 -Monthly | |
| Periodic or corrective cleaning Periodic or | 36 - Monthly | |
| LOW TRAFFIC AREAS | Vacuum | Daily or as required |
| Pile Lifting | 3 - Monthly | |
| Surface cleaning and area touch-up | 6 -Monthly | |
| Periodic or corrective cleaning Periodic or | 36 – Monthly | |
| MODERATE TRAFFIC AREAS | Vacuum | Daily or as required |
| Pile Lifting | 3 - Monthly | |
| Surface cleaning and area touch-up | 6 -Monthly | |
| Periodic or corrective cleaning Periodic or | 36 – Monthly | |
| MAIN TRAFFIC AREAS | Vacuum | Daily or as required |
| Pile Lifting | 3 - Monthly | |
| Surface cleaning and area touch-up | 6 -Monthly | |
| Periodic or corrective cleaning Periodic or | 36 – Monthly |
We recommend the use of Walk-off mats being used at all entrances to carpeted areas. These mats will collect the soil before it reaches the carpeted areas. All carpet maintenance should be carried out inaccordance with the Australian Standard AS3733
Nylon Carpet Maintenance
back to top
You've chosen our carpet constructed of Nylon Fibre because it's long on wear and excellent value
For money-and because it's remarkably resistant to unfair wear and tear. Correct and regular
Maintenance will increase the life span of this carpet and also help maintain its good appearance.
Cleaning should be proportional to the amount of soiling to which the carpet is subjected: The
More dirt deposited on the carpet, the more intense the maintenance program required. The type
Of carpet, the size of the installation, type of furnishings, accessibility and degree of soiling, will
Decide the choice of equipment that is most suitable for speed and efficiency. It is therefore
Impossible to recommend a cleaning schedule that will deal effectively with all locations. Carpet
Cleaning is often a compromise in that the most effective technique must be chosen that causes
The least damage to the carpet. Techniques which are beneficial to the carpet may not adequately
Clean it. So, at least in principle, more frequent and less severe cleaning is advisable. However, in
Practice carpets are all too often neglected for too long and harsher methods to deal with the heavy soiling are then required
MAINTENANCE PROGRAM
The following are the five basic steps of an adequate maintenance program:
(1) Regular Vacuuming
(2) Pile Lifting
(3) Spot
(4) Surface Cleaning and area touch-up and
(5) Periodic or corrective cleaning.
1) Regular Vacuuming
Daily maintenance of a carpet consists of the removal of surface debris and dry particulate soilfrom the depth of the pile by means of a carpet sweeper or various types of vacuum cleaners. Takecare if your vacuum cleaner is fitted with a beater bar or bristle strip as damage can occur to thepile of loop pile carpets.
2) Pile Lifting
As the name implies the carpet pile is lifted by a vacuum cleaner style of machine, which uses adensely tufted cylindrical brush in conjunction with a suction action to brush and condition thecarpet pile. The action also removes soil that is deeply embedded at the base of the pile.
3) Spot Cleaning
The following procedure should be used in spot and stain removal for all stains except thosecaused by hazardous chemicals.
(1) In the case of all spills remove the excess spillage immediately by scraping or blotting with anabsorbent material such as clean towelling, absorbent cloth or paper tissues.
(2) Use a spoon or a dull knife to remove the bulk of semi-solids or greasy substances and followby blotting with an absorbent material such as white paper towelling or tissues.
(3) Remove large quantities of liquid spillage with a sponge, towel or a wet vacuum cleaner. Beginat the outer edge and work towards the centre of the stained area. For manual removal do notbrush or rub the spot. Use a blotting or dabbing motion. After most of the spill has been absorbed,place a fresh pile of paper towels over the spill area and leave these towels in contact with surfacewith a flat weight on them. Quick action may remove the substance before it penetrates into thecarpet pile-the longer the spill remains on the carpet, the more difficult it will be to remove.
(4) Surface Cleaning and Area Touch-up
This "freshens up" a carpet, and is an intermediate step between daily vacuum cleaning andperiodic shampoo or water injection and extraction cleaning. Methods of surface cleaning can be:
MAINTENANCE PROGRAM
The following are the five basic steps of an adequate maintenance program:
(1) Regular Vacuuming
(2) Pile Lifting
(3) Spot
(4) Surface Cleaning and area touch-up and
(5) Periodic or corrective cleaning.
1) Regular Vacuuming
Daily maintenance of a carpet consists of the removal of surface debris and dry particulate soilfrom the depth of the pile by means of a carpet sweeper or various types of vacuum cleaners. Takecare if your vacuum cleaner is fitted with a beater bar or bristle strip as damage can occur to thepile of loop pile carpets.
2) Pile Lifting
As the name implies the carpet pile is lifted by a vacuum cleaner style of machine, which uses adensely tufted cylindrical brush in conjunction with a suction action to brush and condition thecarpet pile. The action also removes soil that is deeply embedded at the base of the pile.
3) Spot Cleaning
The following procedure should be used in spot and stain removal for all stains except thosecaused by hazardous chemicals.
(1) In the case of all spills remove the excess spillage immediately by scraping or blotting with anabsorbent material such as clean towelling, absorbent cloth or paper tissues.
(2) Use a spoon or a dull knife to remove the bulk of semi-solids or greasy substances and followby blotting with an absorbent material such as white paper towelling or tissues.
(3) Remove large quantities of liquid spillage with a sponge, towel or a wet vacuum cleaner. Beginat the outer edge and work towards the centre of the stained area. For manual removal do notbrush or rub the spot. Use a blotting or dabbing motion. After most of the spill has been absorbed,place a fresh pile of paper towels over the spill area and leave these towels in contact with surfacewith a flat weight on them. Quick action may remove the substance before it penetrates into thecarpet pile-the longer the spill remains on the carpet, the more difficult it will be to remove.
(4) Surface Cleaning and Area Touch-up
This "freshens up" a carpet, and is an intermediate step between daily vacuum cleaning andperiodic shampoo or water injection and extraction cleaning. Methods of surface cleaning can be:
- POWDER CLEANING
Powder cleaners may include odor and pest control agents. It is essential to observe theinstructions given for their use. After vacuuming, powder is applied onto the carpet, brushed ormassaged into the pile and then the carpet ispowder as it can help to reduce further soiling. The procedure can either be manual or mechanicaldepending on the size of the carpeted area to be cleaned - BONNET CLEANING
The Bonnet Cleaning Machine utilizes a fibre bonnet, containing the cleaning chemical, whichmassages the pile. Alternatively, chemical may be applied to the carpet and massaged into thepile via the bonnet. - FOAM AEROSOL SPRAY SYSTEM
The foam is sprayed over the carpet surface; this is then worked into the surface using a soft brush.After drying, the carpet is then vacuumed clean.
This is required to remove soiling which is not removed by daily maintenance (Greasy, oily andother sticky substances, accumulated dirt which discolours and otherwise affects carpet pile). Themethods commonly used are:
(a) Shampoo Cleaning
(b) Steam Cleaning and
(c) Powder System.
- SHAMPOO CLEANING
With this method of cleaning, the shampoo or detergent is released from a tank on the machineinto a brush. With the action of the brush, the liquid is worked into the carpet pile. The residuescan then be extracted in a similar manner to that of the water injection and extraction method. i.e.:Via a vacuum device, or vacuum cleaned from the pile if foam cleaning has been utilized. When theshampoo and water injection methods are used one after the other, very dry, flattened carpets canbe restored. - HOT WATER INJECTION AND EXTRACTION OR STEAM CLEANING
This process injects the carpet pile with a hot water and detergent solution which is then extractedtogether with dirt and other residues from the carpet. This method is suitable for restoring anextremely dirty, flattened carpet, although it may clean the surface as well as the previous method.Maximum temperature of the hot water used should be strictly observed to avoid damage to the pile.For best results in heavily soiled areas, follow these guidelines:
- Power pile lift and vacuum before wet extraction to remove insoluble soil.
- Before extraction, remove spots and treat soiled areas.
- Hot water extract thoroughly, emphasizing heavy soil areas.
- Use pure hot water (with only an additive to neutralize pH) in the final rinse.
- Touch the carpet after extraction. If water beads on your hand, extract more thoroughly.
- Carpet must be thoroughly dry before any traffic use.
- When a particular spot persists despite thorough extraction, try spin bonnet cleaning the affected area.
NB: (1) be careful of the danger of over wetting the carpet. This may result in shrinkage, Discoloration and odor.
(2) Shampoo/Detergents. Solutions which leave a sticky residue should not be used as this will lead to rapid re soiling of the carpet. - POWDER SYSTEM
Which is as described in section 4) Surface Cleaning and Area Touch-up.
STAIN REMOVAL GUIDE FOR NYLON CARPETS
back to top
- Vinegar - undiluted white vinegar
- Ammonia - undiluted household ammonia, foaming type containing detergent
- Hydrogen peroxide - 4 parts hydrogen peroxide 3% strength (10 Vol.), 1 part household ammonia foaming type). Use within 2hrs after mixing
- Detergent - 1 teaspoon clear dishwashing detergent with 1 cup warm water (3-5mins)
- Nail Polish Remover - should not include lanolin or be of a greasy nature
- Dry-cleaning solvent
- Water
- Cold water
- Freeze with ice cube, shatter with blunt object and vacuum
- Dry-cleaning solvent (3-5 minutes)
- Repeat prior steps as necessary
- Cover with brown paper and apply warm iron, or Freeze with ice cube
- Hydrogen peroxide (20min to 30min-repeat until removed)
- Consult specialist
- Nail polish remover
- Baking soda, scrape and vacuum clean

back to top
CARPET MAINTENANCE PROGRAM EXAMPLE
| ALL AREAS | Remove spots | Daily |
| EXTERIOR ENTRANCES | Change entry mats | Weekly-monthly |
| ENTRY AREAS | Vacuum | Daily or as required |
| Pile Lifting | 3 - Monthly | |
| Surface cleaning and area touch-up | 6 -Monthly | |
| Periodic or corrective cleaning Periodic or | 36 - Monthly | |
| LOW TRAFFIC AREAS | Vacuum | Daily or as required |
| Pile Lifting | 3 - Monthly | |
| Surface cleaning and area touch-up | 6 -Monthly | |
| Periodic or corrective cleaning Periodic or | 36 – Monthly | |
| MODERATE TRAFFIC AREAS | Vacuum | Daily or as required |
| Pile Lifting | 3 - Monthly | |
| Surface cleaning and area touch-up | 6 -Monthly | |
| Periodic or corrective cleaning Periodic or | 36 – Monthly | |
| MAIN TRAFFIC AREAS | Vacuum | Daily or as required |
| Pile Lifting | 3 - Monthly | |
| Surface cleaning and area touch-up | 6 -Monthly | |
| Periodic or corrective cleaning Periodic or | 36 – Monthly |
We recommend the use of Walk-off mats being used at all entrances to carpeted areas. These mats will collect the soil before it reaches the carpeted areas. All carpet maintenance should be carried out inaccordance with the Australian Standard AS3733
Olefin Carpet Maintenance
back to top
You've chosen our carpet constructed of Olefin Fibre because it's long on wear and excellent value
For money-and because it's remarkably resistant to unfair wear and tear. Correct and regular
Maintenance will increase the life span of this carpet and also help maintain its good appearance.
Cleaning should be proportional to the amount of soiling to which the carpet is subjected: The
More dirt deposited on the carpet, the more intense the maintenance program required. The type
Of carpet, the size of the installation, type of furnishings, accessibility and degree of soiling, will
Decide the choice of equipment that is most suitable for speed and efficiency. It is therefore
Impossible to recommend a cleaning schedule that will deal effectively with all locations. Carpet
Cleaning is often a compromise in that the most effective technique must be chosen that causes
The least damage to the carpet. Techniques which are beneficial to the carpet may not adequately
Clean it. So, at least in principle, more frequent and less severe cleaning is advisable. However, in
Practice carpets are all too often neglected for too long and harsher methods to deal with the heavy soiling are then required
MAINTENANCE PROGRAM
The following are the five basic steps of an adequate maintenance program:
(1) Regular Vacuuming
(2) Pile Lifting
(3) Spot
(4) Surface Cleaning and area touch-up and
(5) Periodic or corrective cleaning.
1) Regular Vacuuming
Daily maintenance of a carpet consists of the removal of surface debris and dry particulate soil from the depth of the pile by means of a carpet sweeper or various types of vacuum cleaners. Take care if your vacuum cleaner is fitted with a beater bar or bristle strip as damage can occur to the pile of loop pile carpets.
2) Pile Lifting
As the name implies the carpet pile is lifted by a vacuum cleaner style of machine, which uses a densely tufted cylindrical brush in conjunction with a suction action to brush and condition the carpet pile. The action also removes soil that is deeply embedded at the base of the pile.
3) Spot Cleaning
The following procedure should be used in spot and stain removal for all stains except those caused by hazardous chemicals.
(1) In the case of all spills remove the excess spillage immediately by scraping or blotting with an absorbent material such as clean towelling, absorbent cloth or paper tissues.
(2) Use a spoon or a dull knife to remove the bulk of semi-solids or greasy substances and followby blotting with an absorbent material such as white paper towelling or tissues.
(3) Remove large quantities of liquid spillage with a sponge, towel or a wet vacuum cleaner. Beginat the outer edge and work towards the centre of the stained area. For manual removal do notbrush or rub the spot. Use a blotting or dabbing motion. After most of the spill has been absorbed,place a fresh pile of paper towels over the spill area and leave these towels in contact with surfacewith a flat weight on them. Quick action may remove the substance before it penetrates into thecarpet pile-the longer the spill remains on the carpet, the more difficult it will be to remove.
(4) Surface Cleaning and Area Touch-up
This "freshens up" a carpet, and is an intermediate step between daily vacuum cleaning andperiodic shampoo or water injection and extraction cleaning. Methods of surface cleaning can be:
MAINTENANCE PROGRAM
The following are the five basic steps of an adequate maintenance program:
(1) Regular Vacuuming
(2) Pile Lifting
(3) Spot
(4) Surface Cleaning and area touch-up and
(5) Periodic or corrective cleaning.
1) Regular Vacuuming
Daily maintenance of a carpet consists of the removal of surface debris and dry particulate soil from the depth of the pile by means of a carpet sweeper or various types of vacuum cleaners. Take care if your vacuum cleaner is fitted with a beater bar or bristle strip as damage can occur to the pile of loop pile carpets.
2) Pile Lifting
As the name implies the carpet pile is lifted by a vacuum cleaner style of machine, which uses a densely tufted cylindrical brush in conjunction with a suction action to brush and condition the carpet pile. The action also removes soil that is deeply embedded at the base of the pile.
3) Spot Cleaning
The following procedure should be used in spot and stain removal for all stains except those caused by hazardous chemicals.
(1) In the case of all spills remove the excess spillage immediately by scraping or blotting with an absorbent material such as clean towelling, absorbent cloth or paper tissues.
(2) Use a spoon or a dull knife to remove the bulk of semi-solids or greasy substances and followby blotting with an absorbent material such as white paper towelling or tissues.
(3) Remove large quantities of liquid spillage with a sponge, towel or a wet vacuum cleaner. Beginat the outer edge and work towards the centre of the stained area. For manual removal do notbrush or rub the spot. Use a blotting or dabbing motion. After most of the spill has been absorbed,place a fresh pile of paper towels over the spill area and leave these towels in contact with surfacewith a flat weight on them. Quick action may remove the substance before it penetrates into thecarpet pile-the longer the spill remains on the carpet, the more difficult it will be to remove.
(4) Surface Cleaning and Area Touch-up
This "freshens up" a carpet, and is an intermediate step between daily vacuum cleaning andperiodic shampoo or water injection and extraction cleaning. Methods of surface cleaning can be:
- POWDER CLEANING
Powder cleaners may include odor and pest control agents. It is essential to observe theinstructions given for their use. After vacuuming, powder is applied onto the carpet, brushed ormassaged into the pile and then the carpet ispowder as it can help to reduce further soiling. The procedure can either be manual or mechanicaldepending on the size of the carpeted area to be cleaned - BONNET CLEANING
The Bonnet Cleaning Machine utilizes a fibre bonnet, containing the cleaning chemical, whichmassages the pile. Alternatively, chemical may be applied to the carpet and massaged into thepile via the bonnet. - FOAM AEROSOL SPRAY SYSTEM
The foam is sprayed over the carpet surface; this is then worked into the surface using a soft brush.After drying, the carpet is then vacuumed clean.
This is required to remove soiling which is not removed by daily maintenance (Greasy, oily andother sticky substances, accumulated dirt which discolours and otherwise affects carpet pile). Themethods commonly used are:
(a) Shampoo Cleaning
(b) Steam Cleaning and
(c) Powder System.
- SHAMPOO CLEANING
With this method of cleaning, the shampoo or detergent is released from a tank on the machineinto a brush. With the action of the brush, the liquid is worked into the carpet pile. The residuescan then be extracted in a similar manner to that of the water injection and extraction method. i.e.:Via a vacuum device, or vacuum cleaned from the pile if foam cleaning has been utilized. When theshampoo and water injection methods are used one after the other, very dry, flattened carpets canbe restored. - HOT WATER INJECTION AND EXTRACTION OR STEAM CLEANING
This process injects the carpet pile with a hot water and detergent solution which is then extractedtogether with dirt and other residues from the carpet. This method is suitable for restoring anextremely dirty, flattened carpet, although it may clean the surface as well as the previous method.Maximum temperature of the hot water used should be strictly observed to avoid damage to the pile.For best results in heavily soiled areas, follow these guidelines:
- Power pile lift and vacuum before wet extraction to remove insoluble soil.
- Before extraction, remove spots and treat soiled areas.
- Hot water extract thoroughly, emphasizing heavy soil areas.
- Use pure hot water (with only an additive to neutralize pH) in the final rinse.
- Touch the carpet after extraction. If water beads on your hand, extract more thoroughly.
- Carpet must be thoroughly dry before any traffic use.
- When a particular spot persists despite thorough extraction, try spin bonnet cleaning the affected area.
NB: (1) be careful of the danger of over wetting the carpet. This may result in shrinkage, Discoloration and odor.
(2) Shampoo/Detergents. Solutions which leave a sticky residue should not be used as this will lead to rapid re soiling of the carpet. - POWDER SYSTEM
Which is as described in section 4) Surface Cleaning and Area Touch-up.
STAIN REMOVAL GUIDE FOR OLEFIN CARPETS
back to top
- Mop up excess as soon as possible with a sponge or cloth.
- Remove surplus with a knife edge or appropriate instrument.
- Sponge with a solution of carpet shampoo working from well outside the stain in a circular motion towards the centre. (This avoids spreading the stain.) Sponge afterwards with clean warm water and mop up excess moisture with a clean dry cloth or sponge. Allow to dry, and then brush gently. If any stain remains, sponge with a solution of one part hydrogen peroxide (10% by volume) to six parts clear water. 6 parts water to 1 part household bleaching agent such as "White King" should also be suitable. Thoroughly rinse after treatment.
- Lightly sponge with household dry cleaning fluid and blot. If not successful, use a contact adhesive solvent such as Toluol (available from adhesive suppliers). Apply sparingly as both these substances could have an adverse effect on the carpet backing and/or underlay.
- Sponge with mentholated spirit and blot.
- Lubricate the stain with petroleum jelly or glycerine.
- Apply nail polish remover or acetone.
- Sponge with turpentine (or substitute).
- Freeze with ice cube, shatter with blunt object and vacuum
- Freeze with evaporating liquid gas, dry ice or regular ice cubes.
- Clean with regular extractive carpet cleaner.
| STAIN | TREATMENTS (See Key opposite). In order of cleaning sequence | |||
| Bleach | A | C | ||
| Blood | A | C | ||
| Butter | B | D | C | |
| Chewing Gum | I | B | D | C |
| Chocolate | B | D | C | |
| Crayon | B | D | C | |
| Cream | A | C | ||
| Dust | Vacuum then J | C | ||
| Dirt | Vacuum then J | C | ||
| Drinks | A | C | ||
| Egg | A | C | ||
| Excrement | B | C | ||
| Felt Tipped Pens | D | C | ||
| Furniture Polish | A | D | C | |
| Glue | B | D | ||
| Grease | B | D | C | |
| Hair Cream | B | C | ||
| Hand Cream | B | C | ||
| Hair Dyes | A | C | F | C |
| Ice-cream | A | C | ||
| Ink (washable) | A | C | ||
| Ink (ball point) | D | E | ||
| Lipstick | B | E | C | D |
| Medicine | A | C | ||
| Metal Polish | A | C | D | |
| Mud | B | C | ||
| Nail Polish | A | G | ||
| Oil | B | D | C | |
| Paint (water based) | A | F | C | |
| Paint (oil based) | B | H | D | C |
| Salad Dressing | B | D | C | |
| Sauces and Gravy | B | C | D | |
| Shoe Polish | B | C | D | |
| Urine | A | C | ||
| Vomit | A | C | D | |
| Wine | A | Add salt C | ||

CARPET MAINTENANCE PROGRAM EXAMPLE
back to top
| ALL AREAS | Remove spots | Daily |
| EXTERIOR ENTRANCES | Change entry mats | Weekly-monthly |
| ENTRY AREAS | Vacuum | Daily or as required |
| Pile Lifting | 3 - Monthly | |
| Surface cleaning and area touch-up | 6 -Monthly | |
| Periodic or corrective cleaning Periodic or | 36 - Monthly | |
| LOW TRAFFIC AREAS | Vacuum | Daily or as required |
| Pile Lifting | 3 - Monthly | |
| Surface cleaning and area touch-up | 6 -Monthly | |
| Periodic or corrective cleaning Periodic or | 36 – Monthly | |
| MODERATE TRAFFIC AREAS | Vacuum | Daily or as required |
| Pile Lifting | 3 - Monthly | |
| Surface cleaning and area touch-up | 6 -Monthly | |
| Periodic or corrective cleaning Periodic or | 36 – Monthly | |
| MAIN TRAFFIC AREAS | Vacuum | Daily or as required |
| Pile Lifting | 3 - Monthly | |
| Surface cleaning and area touch-up | 6 -Monthly | |
| Periodic or corrective cleaning Periodic or | 36 – Monthly |
We recommend the use of Walk-off mats being used at all entrances to carpeted areas. These mats will collect the soil before it reaches the carpeted areas. All carpet maintenance should be carried out inaccordance with the Australian Standard AS3733
Wool Carpet Maintenance
back to top
You've chosen our carpet constructed of Wool Fibre because it's long on wear and excellent value
For money-and because it's remarkably resistant to staining and soiling. However as hard wearing
As nylon is, it won't withstand willfull damage and unfair wear and tear. Correct and regular
Maintenance will increase the life span of this carpet and also help maintain its good appearance.
Cleaning should be proportional to the amount of soiling to which the carpet is subjected: The more
Dirt deposited on the carpet, the more intense the maintenance program required.
The type of carpet, the size of the installation, type of furnishings, accessibility and degree of
Soiling, will decide the choice of equipment that is most suitable for speed and efficiency. It is
Therefore impossible to recommend a cleaning schedule that will deal effectively with all locations.
Carpet cleaning is often a compromise in that the most effective technique must be chosen that
Causes the least damage to the carpet. Techniques which are beneficial to the carpet may not
Adequately clean it. So, at least in principle, more frequent and less severe cleaning is advisable.
However, in practice carpets are all too often neglected for too long and harsher methods to deal
With the heavy soiling are then required.
MAINTENANCE PROGRAM
The following are the five basic steps of an adequate maintenance program:
(1) Regular Vacuuming
(2) Pile Lifting
(3) Spot
(4) Surface Cleaning and area touch-up and
(5) Periodic or corrective cleaning.
1) Regular Vacuuming
From the depth of the pile by means of a carpet sweeper or various types of vacuum cleaners. Takecare if your vacuum cleaner is fitted with a beater bar or bristle strip as damage can occur to the Pile of loop pile carpets. .
2) Pile Lifting
As the name implies the carpet pile is lifted by a vacuum cleaner style of machine, which uses a Densely tufted cylindrical brush in conjunction with a suction action to brush and condition the Carpet pile. The action also removes soil that is deeply embedded at the base of the pile.
3) Spot Cleaning
The following procedure should be used in spot and stain removal for all stains except those Caused by hazardous chemicals.
(1)In the case of all spills remove the excess spillage immediately by scraping or blotting with an Absorbent material such as clean towelling, absorbent cloth or paper tissues.
(2) Use a spoon or a dull knife to remove the bulk of semi-solids or greasy substances and follow By blotting with an absorbent material such as white paper towelling or tissues
(3) Remove large quantities of liquid spillage with a sponge, towel or a wet vacuum cleaner. Begin At the outer edge and work towards the centre of the stained area. For manual removal do not Brush or rub the spot. Use a blotting or dabbing motion. After most of the spill has been absorbed, Place a fresh pile of paper towels over the spill area and leave these towels in contact with surface With a flat weight on them. Quick action may remove the substance before it penetrates into the Carpet pile-the longer the spill remains on the carpet, the more difficult it will be to remove.
(4) Surface Cleaning and Area Touch-up
This "freshens up" a carpet, and is an intermediate step between daily vacuum cleaning andperiodic shampoo or water injection and extraction cleaning. Methods of surface cleaning can be:
MAINTENANCE PROGRAM
The following are the five basic steps of an adequate maintenance program:
(1) Regular Vacuuming
(2) Pile Lifting
(3) Spot
(4) Surface Cleaning and area touch-up and
(5) Periodic or corrective cleaning.
1) Regular Vacuuming
From the depth of the pile by means of a carpet sweeper or various types of vacuum cleaners. Takecare if your vacuum cleaner is fitted with a beater bar or bristle strip as damage can occur to the Pile of loop pile carpets. .
2) Pile Lifting
As the name implies the carpet pile is lifted by a vacuum cleaner style of machine, which uses a Densely tufted cylindrical brush in conjunction with a suction action to brush and condition the Carpet pile. The action also removes soil that is deeply embedded at the base of the pile.
3) Spot Cleaning
The following procedure should be used in spot and stain removal for all stains except those Caused by hazardous chemicals.
(1)In the case of all spills remove the excess spillage immediately by scraping or blotting with an Absorbent material such as clean towelling, absorbent cloth or paper tissues.
(2) Use a spoon or a dull knife to remove the bulk of semi-solids or greasy substances and follow By blotting with an absorbent material such as white paper towelling or tissues
(3) Remove large quantities of liquid spillage with a sponge, towel or a wet vacuum cleaner. Begin At the outer edge and work towards the centre of the stained area. For manual removal do not Brush or rub the spot. Use a blotting or dabbing motion. After most of the spill has been absorbed, Place a fresh pile of paper towels over the spill area and leave these towels in contact with surface With a flat weight on them. Quick action may remove the substance before it penetrates into the Carpet pile-the longer the spill remains on the carpet, the more difficult it will be to remove.
(4) Surface Cleaning and Area Touch-up
This "freshens up" a carpet, and is an intermediate step between daily vacuum cleaning andperiodic shampoo or water injection and extraction cleaning. Methods of surface cleaning can be:
- POWDER CLEANING
Powder cleaners may include odor and pest control agents. It is essential to observe theinstructions given for their use. After vacuuming, powder is applied onto the carpet, brushed ormassaged into the pile and then the carpet ispowder as it can help to reduce further soiling. The procedure can either be manual or mechanicaldepending on the size of the carpeted area to be cleaned - BONNET CLEANING
The Bonnet Cleaning Machine utilizes a fibre bonnet, containing the cleaning chemical, whichmassages the pile. Alternatively, chemical may be applied to the carpet and massaged into thepile via the bonnet. - FOAM AEROSOL SPRAY SYSTEM
The foam is sprayed over the carpet surface; this is then worked into the surface using a soft brush.After drying, the carpet is then vacuumed clean.
This is required to remove soiling which is not removed by daily maintenance (Greasy, oily andother sticky substances, accumulated dirt which discolours and otherwise affects carpet pile). Themethods commonly used are:
(a) Shampoo Cleaning
(b) Steam Cleaning and
(c) Powder System.
- SHAMPOO CLEANING
With this method of cleaning, the shampoo or detergent is released from a tank on the machineinto a brush. With the action of the brush, the liquid is worked into the carpet pile. The residuescan then be extracted in a similar manner to that of the water injection and extraction method. i.e.:Via a vacuum device, or vacuum cleaned from the pile if foam cleaning has been utilized. When theshampoo and water injection methods are used one after the other, very dry, flattened carpets canbe restored. - HOT WATER INJECTION AND EXTRACTION OR STEAM CLEANING
This process injects the carpet pile with a hot water and detergent solution which is then extractedtogether with dirt and other residues from the carpet. This method is suitable for restoring anextremely dirty, flattened carpet, although it may clean the surface as well as the previous method.Maximum temperature of the hot water used should be strictly observed to avoid damage to the pile.For best results in heavily soiled areas, follow these guidelines:
- Power pile lift and vacuum before wet extraction to remove insoluble soil.
- Before extraction, remove spots and treat soiled areas.
- Hot water extract thoroughly, emphasizing heavy soil areas.
- Use pure hot water (with only an additive to neutralize pH) in the final rinse.
- Touch the carpet after extraction. If water beads on your hand, extract more thoroughly.
- Carpet must be thoroughly dry before any traffic use.
- When a particular spot persists despite thorough extraction, try spin bonnet cleaning the affected area.
NB: (1) be careful of the danger of over wetting the carpet. This may result in shrinkage, Discoloration and odor.
(2) Shampoo/Detergents. Solutions which leave a sticky residue should not be used as this will lead to rapid re soiling of the carpet. - POWDER SYSTEM
Which is as described in section 4) Surface Cleaning and Area Touch-up.
STAIN REMOVAL GUIDE FOR OLEFIN CARPETS
back to top
| STAIN REMOVAL GUIDE FOR WOOL CARPETS | ||||
| Origin of stain | Removal Step 1 | Removal Step 2 | Removal Step 3 | Removal Step 4 |
| Beverages | Clean warm water | Fabric detergent* | - | - |
| Bleach | Carpet shampoo solution | - | - | - |
| Blood | Clean cold water | Fabric detergent* | - | - |
| Butter | Dry-cleaning fluid | Carpet shampoo solution | - | - |
| Chewing Gum | Chewing gum remover | - | - | - |
| Chocolate | Clean warm water | Carpet shampoo solution | - | - |
| Cooking Oil | Dry-cleaning fluid | Carpet shampoo solution | - | - |
| Cream | Carpet shampoo solution | Dry-cleaning fluid | - | - |
| Egg | Carpet shampoo solution | - | - | - |
| Fruit Juice | Clean warm water | Fabric detergent* | - | - |
| Furniture Polish | Dry-cleaning fluid | Carpet shampoo solution | Consult specialist | - |
| Gravy and Sauce | Clean warm water | Carpet shampoo solution | - | - |
| Ink (fountain pen) | clean warm water | Fabric detergent* | - | - |
| Lipstick | Dry-cleaning fluid | Fabric detergent* | Water | - |
| Metal Polish | Brush off when dry | Fabric detergent* | Methylates spirits | - |
| Milk | Clean warm water | Fabric detergent* | Dry-cleaning fluid | - |
| Mustard | Carpet shampoo solution | Fabric detergent* | - | - |
| Nail Polish | Nail polish remover# | Dry-cleaning fluid | - | - |
| Oil and Grease | Dry-cleaning fluid | Carpet shampoo solution | - | - |
| Paint (emulsion) | Clean warm water | Warm carpet shampoo | - | - |
| Solution | - | |||
| Paint (oil) | Turpentine or white spirit | Dry-cleaning fluid | Carpet shampoo solution | Consult specialist |
| Rust | Dry-cleaning fluid | Rust remover † | Consult specialist | - |
| Salad Dressing | Carpet shampoo solution | Dry-cleaning fluid | - | - |
| Shoe Polish | Dry-cleaning fluid | Carpet shampoo solution | - | - |
| Soot | Vacuum clean | Carpet shampoo solution | Consult specialist | - |
| Tar | Dry-cleaning fluid | Carpet shampoo solution | - | - |
| Urine (fresh stain) | Carpet shampoo solution | - | - | - |
| Urine (old stain) | Consult specialist | - | - | - |
| Vomit | Consult specialist | - | - | - |
| Wax (candle) | Absorbent paper and | Dry-cleaning fluid | - | - |
| Hot iron | - | |||
| Wine | Clean warm water | Fabric detergent* | - | - |
It should be noted that commercial cleaning firms have additional chemicals for use. Fabric detergent - Solution of one teaspoon (5 ML) of approved wool detergent with one teaspoon of white vinegar and one litre of warm water.
WARNIBG: RUST REMOVER IS A STRONG ACID: AVOID SKIN CONTACT, READ SAFETY PRECAUTIONS.
There are also a number of commercially available stain removal products, liquid and powder, which may be used to remove many of the listed staining materials. Follow the manufacturer´s instructions carefully.



